Last Updated:
October 2025
This Privacy Policy explains how Standout Moments, a trading name of The Mohs Code Ltd, collects, uses, and protects personal information when you visit our website or engage with our services.
This Privacy Policy explains how Standout Moments, a trading name of The Mohs Code Ltd, collects, uses, and protects personal information when you visit our website or engage with our services.
The Mohs Code Ltd is registered in England and Wales with its registered office at:
The Mohs Code Ltd is registered in England and Wales with its registered office at:
24–26 Regent Place, Birmingham, B1 3NJ, England.
24–26 Regent Place, Birmingham, B1 3NJ, England.
For privacy matters, you can contact us at hello@standoutmoments.com.
For privacy matters, you can contact us at hello@standoutmoments.com.
Who We Are
Who We Are
Standout Moments is a creative and marketing agency that provides video production, strategy, and growth services to businesses and organisations.
Standout Moments is a creative and marketing agency that provides video production, strategy, and growth services to businesses and organisations.
For the purpose of data protection law, The Mohs Code Ltd is the Data Controller responsible for your personal data.
For the purpose of data protection law, The Mohs Code Ltd is the Data Controller responsible for your personal data.
Information We Collect
Information We Collect
We collect and process the following types of information:
We collect and process the following types of information:
Information you provide directly:
When you fill out a contact form, application, or booking form on our website.
When you subscribe to our newsletter or download resources.
When you communicate with us via email, phone, or social media.
Typical data collected includes:Name
Email address
Phone number
Company name
Project details or messages you send us
Information we collect automatically:
When you visit our website, we automatically collect certain information through cookies and analytics tools, including:
IP address and device type
Browser type and version
Pages visited and time spent on the site
Traffic source and referring website
This helps us understand how visitors use our website and improve its performance.
Information you provide directly:
When you fill out a contact form, application, or booking form on our website.
When you subscribe to our newsletter or download resources.
When you communicate with us via email, phone, or social media.
Typical data collected includes:Name
Email address
Phone number
Company name
Project details or messages you send us
Information we collect automatically:
When you visit our website, we automatically collect certain information through cookies and analytics tools, including:
IP address and device type
Browser type and version
Pages visited and time spent on the site
Traffic source and referring website
This helps us understand how visitors use our website and improve its performance.
How We Use Your Information
How We Use Your Information
We use your information to:
We use your information to:
Respond to your enquiries and provide requested services.
Manage ongoing projects and communicate during service delivery
Send marketing emails, newsletters, and business updates (only with consent).
Improve our website, advertising, and client experience.
Maintain our internal records and comply with legal obligations.
Respond to your enquiries and provide requested services.
Manage ongoing projects and communicate during service delivery
Send marketing emails, newsletters, and business updates (only with consent).
Improve our website, advertising, and client experience.
Maintain our internal records and comply with legal obligations.
Legal Basis for Processing
Legal Basis for Processing
We process your data under the following lawful bases under UK GDPR:
We process your data under the following lawful bases under UK GDPR:
Contractual necessity: To perform the services you request.
Legitimate interests: To grow our business, maintain our website, and improve client experience
Consent: For sending marketing emails or newsletters.
Legal obligation: To comply with applicable laws or tax requirements.
Contractual necessity: To perform the services you request.
Legitimate interests: To grow our business, maintain our website, and improve client experience
Consent: For sending marketing emails or newsletters.
Legal obligation: To comply with applicable laws or tax requirements.
Marketing Emails
Marketing Emails
If you subscribe to our newsletter or resources, we will send updates and insights about our services.
You can unsubscribe at any time by clicking “Unsubscribe” in any email or by contacting hello@standoutmoments.com.
If you subscribe to our newsletter or resources, we will send updates and insights about our services.
You can unsubscribe at any time by clicking “Unsubscribe” in any email or by contacting hello@standoutmoments.com.
Our marketing and email automation is managed via ActiveCampaign, which securely stores and processes your contact data in accordance with GDPR and international privacy laws.
Our marketing and email automation is managed via ActiveCampaign, which securely stores and processes your contact data in accordance with GDPR and international privacy laws.
Sharing and Disclosure
Sharing and Disclosure
We do not sell or rent your personal data to any third parties.
We may share limited information with:
We do not sell or rent your personal data to any third parties.
We may share limited information with:
Service providers and subcontractors who help us operate our business (e.g., hosting, analytics, or video production partners).
Technology partners such as Google, Meta, ActiveCampaign, Calendly, Framer, and YouTube to deliver services and track performance.
All third parties are required to process data securely and only in accordance with our instructions.
Service providers and subcontractors who help us operate our business (e.g., hosting, analytics, or video production partners).
Technology partners such as Google, Meta, ActiveCampaign, Calendly, Framer, and YouTube to deliver services and track performance.
All third parties are required to process data securely and only in accordance with our instructions.
International Data Transfers
International Data Transfers
Some of our service providers (including ActiveCampaign and Google) may process your data outside the UK or European Economic Area.
When this occurs, we ensure appropriate safeguards are in place, such as the use of standard contractual clauses and secure transfer mechanisms approved under UK data protection law.
Some of our service providers (including ActiveCampaign and Google) may process your data outside the UK or European Economic Area.
When this occurs, we ensure appropriate safeguards are in place, such as the use of standard contractual clauses and secure transfer mechanisms approved under UK data protection law.
Data Retention
Data Retention
We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
If you request deletion of your data, we will remove it from our systems unless we are legally required to retain it.
We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
If you request deletion of your data, we will remove it from our systems unless we are legally required to retain it.
Your Rights
Your Rights
Under UK data protection law, you have the right to:
Under UK data protection law, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of inaccurate data.
Withdraw consent for marketing communications.
Object to processing where we rely on legitimate interests.
Request that your data be transferred to another service provider.
Access the personal data we hold about you.
Request correction or deletion of inaccurate data.
Withdraw consent for marketing communications.
Object to processing where we rely on legitimate interests.
Request that your data be transferred to another service provider.
To exercise any of these rights, please contact us at hello@standoutmoments.com.
Cookies and Tracking
Cookies and Tracking
Our website uses cookies and similar technologies for analytics, advertising, and functionality
Our website uses cookies and similar technologies for analytics, advertising, and functionality
For more information, please refer to our separate Cookie Policy page.
For more information, please refer to our separate Cookie Policy page.
Data Security
Data Security
We use appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, or loss.
Despite our efforts, no online system is entirely secure, and transmission of information is at your own risk.
We use appropriate technical and organisational measures to protect your information against unauthorised access, disclosure, or loss.
Despite our efforts, no online system is entirely secure, and transmission of information is at your own risk.
Links to Other Websites
Links to Other Websites
Our website may include links to third-party sites such as YouTube or social media platforms.
We are not responsible for the privacy practices or content of external websites.
Our website may include links to third-party sites such as YouTube or social media platforms.
We are not responsible for the privacy practices or content of external websites.
Updates to This Policy
Updates to This Policy
We may update this Privacy Policy from time to time
The latest version will always be available on our website and will indicate the date of the most recent revision.
We may update this Privacy Policy from time to time
The latest version will always be available on our website and will indicate the date of the most recent revision.
Contact
Contact
If you have questions about this Privacy Policy or how we handle your data, please contact:
If you have questions about this Privacy Policy or how we handle your data, please contact: