These Terms and Conditions apply to the use of this website and to any services provided by Standout Moments, a trading name of The Mohs Code Ltd, registered in England and Wales under company number 16377628, with its registered office at 24–26 Regent Place, Birmingham, B1 3NJ, England.
The Mohs Code Ltd may be referred to in this document as “we”, “us”, or “our”. The term “you” refers to the client, customer, or website user.
By accessing this website or engaging our services, you agree to these Terms and Conditions.
All services are delivered under a written or verbal agreement which sets out the scope, pricing, and timelines for each project.
Standout Moments operates as a trading name of The Mohs Code Ltd.
All contracts, invoices, and legal relationships are entered into with The Mohs Code Ltd.
Unless otherwise agreed in writing, all payments are made by invoice.
Payment terms are stated on the invoice and are typically due within seven (7) days.
Deposits are non-refundable once work has begun.
We reserve the right to suspend work if invoices are unpaid or overdue.
All prices are quoted exclusive of VAT unless otherwise stated.
We reserve the right to subcontract, delegate, or collaborate with trusted third parties and freelancers in the delivery of our services.
We remain responsible for the quality of work provided by any subcontractors engaged on your behalf.
Unless otherwise agreed in writing, all creative concepts, footage, designs, or other intellectual property produced by Standout Moments remain the property of The Mohs Code Ltd until full payment has been received.
Upon full payment, ownership of the final deliverables will transfer to you.
We reserve the right to use completed projects, visuals, and campaign outcomes in our portfolio and marketing materials, unless a non-disclosure agreement has been signed.
Standout Moments provides professional creative and marketing services with care, expertise, and good faith. However, we do not and cannot guarantee specific outcomes, results, sales, or levels of engagement.
Performance depends on multiple factors beyond our control, including client implementation, audience behaviour, platform algorithms, and market conditions.
You acknowledge that marketing and content creation carry inherent uncertainty, and we shall not be held liable for any loss of revenue, opportunity, or goodwill resulting from your use of our services.
Our total liability to you, whether in contract, tort, or otherwise, shall not exceed the total fees paid by you for the specific project or service giving rise to the claim.
We are not liable for any indirect, incidental, or consequential losses, including loss of profits, loss of opportunity, or reputational damage.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
Both parties agree to keep all sensitive business and project information confidential.
We may share limited project information with subcontractors strictly as needed to deliver your work.
Either party may terminate a project in writing if the other party breaches these Terms and fails to correct the breach within seven (7) days of written notice.
On termination, all completed work up to that date remains payable.
We reserve the right to end any project immediately if the client behaves abusively, fails to pay invoices, or breaches agreed terms.
All deposits are non-refundable once work begins.
Refunds for work completed are not offered unless agreed at our sole discretion.
These Terms are governed by and interpreted under the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms periodically.
The latest version will always be available on our website.